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What Our Guests Say About Us

Sue G.

Fantastic Overall Experience! Lived up to its reviews!

We called on the date of arrival saying we would maybe be too late for dinner. We were emailed a copy of menu and called to give selections. We were graciously welcomed, and after checking in, were handed a glass of champagne and seated for our dinner. The staff graciously stayed late to take care of us. This excellent, friendly staff attention was the norm during our stay. The whole staff made us feel they enjoyed doing everything they could to make our stay wonderful. The chefs were great…consistently delicious food. It is a beautiful place. We really liked our room with the high ceilings, additional seating area, roomy bathroom with walk-in shower and double sinks with separate water closet, and comfy bed. We played 9 holes the next day… challenging course and beautiful views. We went during the weekdays and was very relaxing. Downtown Helen is just a couple miles away. It’s a privately owned Resort and you can tell employees love working there! It’s truly an exceptional experience. The owners have made and run a Marvelous Resort! A huge Thank You to everyone!

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Yvonne R.

A Little Piece of Heaven on Earth

A friend and I came in on a Wednesday and stayed until Friday. We were in the King bed suite which also had a fireplace, large screen television, and seating area with a couch, side chair, and desk. Everything from hair dryers and refrigerator to Keurig and snacks are available in the room. There was a large double vanity in the bathroom with a separate toilet room.
We had dinner Wednesday night at the restaurant and then rested up for our day of spa and resort on Thursday. The spa, pool, and cabana services were so relaxing! Although the cabana was not open poolside (opens Fri-Sun), we were able to take advantage of all of the food, drink, and bar items by calling the desk from poolside. The service was friendly, fast, and items were delicious. Thursday evening we ate dinner in the Sky Bar which offered breathtaking views while enjoying a great meal! Our room was clean, neat, and refreshed daily. The staff was friendly, courteous, and truly made us believe they wanted us to have an awesome visit... AND WE DID! We will definitely make plans to do this again!

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Todd W.

I have read a lot of the reviews and a few people have complained about the view. We were on the 4th floor on the far end and yes, we could see some of the parking lot.

But we also saw the pool and the mountains. During our 3 day 2 night stay I would say we looked out the window for a total of 5 minutes. My wife spent a 7 hour day in the spa that ended with us having one of the best couples massages ever. The secret to everything they do is in the way they embrace hospitality at its finest. No pretense or BS here. I have stayed at Ritz-Carltons and many high end resorts and hotels all over the country and Valhalla is one of my favorites now. We got to meet the owner Jerry (a former Marine like myself) and that made me understand about the attention to detail this resort offers. From the valet to complimentary champagne at check in and in the room, to the amazing service in every corner of this place they are truly a 5 star stay and we look forward to our next visit.

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Sarah P.

This trip was very spontaneous for us. We book the room and a few minutes later we received a call confirming the stay and asking if we were celebrating anything special.

From the start of the arrival, we felt spoiled. We were offered champagne while checking in, and the valet took our car around. The staff were incredibly accommodating and friendly. Our room was spacious, with a gas fireplace, large walk-in shower, and balcony with a great view. The bed and pillows were perfect. The room was sound proof so you felt as though you were the only ones in the hotel. We ate dinner at the sky bar, and the drinks were amazing. The food was very delicious! There was no wait for the table, and we felt a very romantic atmosphere. We later ordered room service and the food and drinks arrived timely and delicious as expected. They have definitely won us over, and we will never stay anywhere else in Helen ever again! We definitely felt like kings and queens in this castle looking resort!

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Kelly D.

First time here at this hotel and Helen in general. One of the best stays in a long time. The hotel is clean and smells great. The staff is absolutely wonderful. The food was delicious.

Darren I.

Perfect little resort for an amazing weekend away. Incredible customer service, three restaurants, and even personal bungalows. Accommodating Spa, and phenomenal Chefs.

Clay B.

Beautiful hotel, lovely ambiance, Landscape views magnificent! And the best part was the incredible staff. The dining room’s wait staff were so genuine & attentive. Valhalla offers it all! We will return soon!

Melissa G.

I had a wonderful time at this resort. The service was impeccable from start to finish. They tailored every request to what you need individually.

The chef table was definitely worth every dollar as the food and ambiance was exquisite. The staff cares and it shows the moment you walked in the building as you are greeted politely. I would love to come back and stay in this beautiful mountain resort. We are so happy! They treated us like royalty and our engagement arrangements was a true success!!! Beautiful town Helen, and amenities were over the top.

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